Privacy Policy

Provide all of BB Backbone employees and temporary staffers who handle personal data with training at least once a year as well as create learning materials on personal data handling to distribute to all of BB Backbone employees and temporary staffers.

Ensure that tough stance of BB Backbone against leakage of personal data is fully communicated in BB Backbone as well as develop company rules concerning personal data handling to present a clear policy for handling of personal data.

Build up a structure with visible roles to comply with laws and guidelines, develop relevant company rules, build up an audit structure and oversee the handling of personal data as well as place “chief privacy officer” to appoint information security manager as such officer.

Implement necessary and appropriate measures to administer access to personal data, limit taking-out of personal data and prevent unauthorized access from outside with intent to prevent personal data from being leaked, lost or damaged and safely control personal data.

（１）Outsource, in some cases, all or part of its personal data handling operations in sales of various services, response to customers’ inquiries, facility maintenance, tariff-related works, marketing tasks and other related works.

（２） Fully examine the eligibility of outsourcing agents when concluding outsourcing agreements. Further, set out safety management measures, confidentiality, terms of subcontract and proper handling of personal data in such outsourcing agreements and oversee BB Backbone’s outsourcing agents in an appropriate manner by regularly monitoring outsourced operations.

In addition, BB Backbone complies with article 4 of the telecommunication business law concerning the secrecy of communication and other relevant regulations when providing third parties including outsourcing agents with telecommunication subscribers’ information for those outsourced operations.

（３）Use personal data provided by an outsourcer in association with the acceptance of outsourced operations to the extent necessary for the purpose of the agreement with such outsourcer.

Set up an audit structure which enables BB Backbone to internally audit whether personal data is properly protected.
Further, study the implementation procedures for an access log-based audit because it is considered to be effective to detect a person who leaks personal data as early as possible and to prevent possible leaks from occurring with such restraining effects.

Upon acquiring personal information, BB Backbone legally and fairly obtains personal information by means of application forms, web site or verbal explanation upon clarifying the purpose of use of such personal information. Upon using and providing personal data, and upon announcing retained personal data, BB Backbone properly performs the act by considering details and a scale of business.
If BB Backbone receives personal information from a third party, BB Backbone complies with the laws regarding the protection of personal information, respects the philosophy of personal information protection of the provider, Will be handled according to the conditions stipulated in the contract concluded between the two.

Continuously attempt to review/improve the activities stated in paragraph 1 through 7 above.

BB Backbone may revise all or a part of the present “Personal Information Protection Principles”. In the event of a material change, BB Backbone announces it on its official web site in an easily comprehensible manner.

“Personal information”, “personal data” and “retained personal data” in “Personal Information Protection Principles” means those words that are defined in the Act on the Protection of Personal Information, and the target doesn’t matter whether it is the customer of BB Backbone, employees of business partners or of BB Backbone. “Personal Information Protection Principles” applies, unless otherwise stated in each paragraph, to all personal information acquired by BB Backbone, and to all personal data managed by BB Backbone.